Travel agent: What can I do for you?

Seva: I`m going to reserve flight tickets for a group of schoolchildren to Manchester.

Travel agent: All right. When are you going to leave?

Seva: A day after tomorrow. And what about flight time?

Travel agent: It`ll be a direct flight and it`ll last two hours and ten minutes.

Seva: We would like to leave in the afternoon. Is it possible?

Travel agent: You can take a Swiss Air flight departing from Helsinki.

Seva: Fine. It`s O.K.

Travel agent: I suppose you are going to travel economy? How many tickets do you need?

Seva: Yes, of course. We need twenty economy tickets.

Travel agent: Let me see. Unfortunately we have only eighteen seats left. The rest two seats you can book in the first class.

Seva: It` not a problem. I take two tickets in the first class. How much shall I pay for it?

Travel agent: Well, six thousand and sixty pounds.

Seva: Fine. Here is my credit card.

Travel agent: Could you give me your name and address?

Seva: Certainly, Diana Ross, 3 Park Street, Helsinki.

Travel agent: Could you give me your day-time phone, please?

Seva: +79638571025.

Travel agent: Thank you. Would you like to get the tickets now or to pick them before departure?

Seva: I would like to pick them up before departure.

Travel agent: You can pick them up at any time after eight o`clock a.m.

Seva: Thank you very much. It`s very nice of you.

Travel agent: Not at all. You are welcome!